Delete your PickClub account

How to delete your account

• Open the PickClub app and sign in.
• Go to the Profile tab.
• Open Settings.
• Tap “Delete Account”, and confirm.
• Deletion happens immediately. You are signed out, and signing in again with the same Apple or Google identity creates a brand-new, empty account rather than restoring the old one.

If you cannot open the app

Email [email protected] from the address associated with your account, or tell us the name your account uses, and ask us to delete it. We will confirm once it is done.

What is deleted

Your identity and any way of contacting you are removed:

• Your name, email address and profile photo.
• Your Apple, Google or Zalo sign-in identity, and your login token — the app can no longer be accessed with it.
• Your device push tokens and your notifications.
• Your club memberships and any pending join requests.
• Your personal statistics.
• Clubs, leagues and sessions that only you hosted.

What is kept, and why

Matches you played are not deleted, because they do not belong to you alone. A doubles match is a record of four people's game, and a league standing is the result of everyone's matches; erasing yours would rewrite other players' history and their rankings. Those games are kept with your name replaced by “Deleted player”, so nothing identifies you. Your skill rating and grade are kept with them, because standings that were fair when played should stay fair. If you are already on the roster of an upcoming match, that seat also remains, shown as “Deleted player”.

How long it takes

There is no waiting period and no recovery window: deletion is immediate and cannot be undone. Anonymized match records are kept for as long as the leagues and sessions they belong to exist — social sessions are removed one day after they finish, and leagues one year after they end. Backups taken before deletion are overwritten on their normal cycle.

Signing in with Apple

Deleting your account here ends PickClub's access to your data. You can additionally revoke the app under iOS Settings → your Apple Account → Sign in with Apple → PickClub.

Contact

For anything about account deletion, email [email protected].